About the position
We are seeking a skilled Onsite AV Systems Technician to support AV operations, ensuring seamless execution of events, exhibitions, and daily AV technology needs across theaters, conference rooms, and exhibition spaces. The ideal candidate is a problem-solver with strong troubleshooting skills and hands-on experience in AV systems integration, live event production, and customer service.
Responsibilities
- Conduct daily inspections to ensure AV equipment in theaters and exhibition spaces is fully operational.
- Install, test, and maintain AV equipment, including projectors, monitors, microphones, and digital signage.
- Perform preventive maintenance, including component replacements (e.g., projector bulbs).
- Maintain and track AV equipment inventory.
- Set up and operate AV systems for meetings, training sessions, video conferences, and special events.
- Configure and manage portable sound systems, video conferencing tools, and live-streaming equipment.
- Operate and monitor audio levels, camera angles, and captioning equipment for live events.
- Provide audio and video recording services, including post-production formatting and distribution.
- Support external AV contractors during large-scale events and exhibitions.
- Assist in the installation, transition, and maintenance of temporary exhibits.
- Troubleshoot and maintain AV control systems, media players, and projection systems.
Requirements
- 3+ years of experience in AV systems integration, service, or live event production.
- Strong ability to troubleshoot AV issues independently and provide effective solutions.
- CTS certification (preferred) or equivalent work experience.
- Hands-on experience with SDI/NDI video switchers, digital audio consoles, and hybrid meeting platforms.
- Proficiency in reading AV system flow diagrams and technical documentation.
- Experience leading technical support for live-streaming and video conferencing.
- Strong computer skills and excellent written/verbal communication abilities.
- Ability to multi-task and meet deadlines in a fast-paced environment.
Nice-to-haves
- Live event production experience (preferred).
- Familiarity with Dante and AV-over-IP (AVOIP) solutions (a plus).
- Experience configuring audio DSPs (Biamp, QSC, ClearOne) (a plus).
