Onsite Associate, Lab Services

Avantor • Cambridge, MA

1d • $43,500 - $69,575 • Onsite

About The Position

In this role, you will report to the Area Operations Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

Requirements

• High school diploma or GED required
• 2 -4 years equivalent experience in material handling/inventory replenishment or customer service.
• Strong communication and organizational skills.
• Experience with Excel and inventory systems.
• Ability to problem-solve and pay close attention to detail.
• Professional demeanor and customer service mindset.
• Willingness to assist across departments and adapt to changing needs.

Nice To Haves

• Microsoft Teams experience preferred.

Responsibilities

• Lab Maintenance & Biowaste Disposal Clean lab benches and fume hoods following SOPs and using proper cleaning equipment.
• Dispose of biowaste safely and efficiently.
• Autoclave materials as needed.
• Inventory & Shipping Perform daily inventory tasks, including receiving packages and placing items in designated locations.
• Manage gas cylinders: receive, store, replace, and report usage to the customer.
• Facilitate orders for consumable lab inventory replenishment.
• Handle inbound shipments (UPS, FedEx, etc.) and resolve shipping errors.
• Monitor slow-moving and dead stock; conduct cycle counts and annual inventories.
• Customer & Administrative Support Communicate with scientists regarding received materials and respond to requests.
• Maintain Excel spreadsheets for inventory tracking and reporting.
• Replenish snacks and clean breakroom areas.
• Greet and sign in/out guests.
• Provide professional customer service, follow-up, and follow-through on tasks.
• Assist with shipping coordination, including hazardous materials documentation and packaging.
• Safety & Compliance Maintain safety stations and equipment inspections.
• Ensure compliance with hazardous material handling procedures.

Benefits

• Health and Wellness: Medical, Dental, Vision and Wellness programs
• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED