Onsite Administrative Assistant (Del Webb Orlando)

RealManage•Davenport, FL

1d•$24 - $24•Onsite

About The Position

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Requirements

Prior administrative, customer service, or HOA/property management experience preferred
Active Florida LCAM license preferred (not required unless specified by the association)
Strong customer service, organizational, and communication skills
Ability to multitask, prioritize, and meet deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with scheduling tools and web-based software
Accurate data entry skills and attention to detail
Ability to communicate professionally in English (bilingual a plus)
Associate’s degree in business or related field preferred

Responsibilities

Serve as the primary point of contact at the front desk for residents, guests, vendors, and homeowners
Operate and manage a multi-line phone system and shared community inbox
Sort, distribute, scan, and process incoming mail, invoices, and notices
Perform accurate data entry for invoices, reimbursements, and records
Create and assign work orders for common-area maintenance and repairs
Maintain cleanliness and organization of the lobby, entrance, and refreshment station
Schedule resident event space rentals, inspections, and post-event walk-throughs
Process homeowner and vendor documentation (insurance, leasing, census)
Respond to resident, board, and vendor inquiries and document interactions in CiraNet
Assist with preparation of board and annual meeting materials, notices, and agendas
Attend meetings as needed to assist with setup, minutes, and follow-up items
Track and prepare homeowner violation correspondence and logs
Review and code accounts payable daily
Track vendor contracts, renewals, and assist with bid coordination
Maintain and update association records and governing documents
Proofread and distribute community communications
Support association events, committee meetings, and social functions
Perform other duties as assigned by the General Manager