Online Shopping Team Member Anytime Availability
About The Position
This position is responsible for fulfilling a customer’s online curbside order, aiming to drive customer loyalty and satisfaction through remarkable service at the curbside pick-up area. This includes fast, friendly, and accurate order fulfillment and payment collection. The role requires maintaining positive working relationships with customers, team members, and leadership, and presenting a courteous and friendly attitude. Responsibilities also involve responding to customer questions, resolving complaints, receiving workflow from a dashboard, and accurately fulfilling orders by selecting and bagging products according to standards. The team member must store products correctly following food safety guidelines, greet customers, process payments, and maintain a clean and neat work environment. Other duties may be assigned as required.
Requirements
- High school graduate or equivalent required.
- Ability to learn new technologies quickly.
- Strong communication skills.
- General awareness of food safety regulations.
- Detail oriented and organized.
- Process driven and ability to follow procedures in an organized and efficient way.
Nice To Haves
- 1-3 years of experience in a Meijer store preferred.
- Past cashier experience preferred.
Responsibilities
- Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
- Maintain a positive working relationship with customers, team members, and leadership.
- Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
- Resolve customer complaints quickly by contacting leadership when needed.
- Receive workflow from dashboard and fulfill orders for the day.
- Utilize selection process for product within the store and bag product appropriately following bagging standards.
- Store product correctly in the staging area following food safety guidelines.
- Greet each customer and take payment for the order ensuring an easy shopping experience.
- Maintain a clean and neat work environment.
- Perform other duties as assigned or required.
Benefits
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
