Online Shopper (Part-Time)

Festival Foods•Menasha, WI

About The Position

Join Our Festival Foods Team as an Online Personal Shopper! 18+ Looking for a flexible and engaging role in retail? As an Online Personal Shopper, you’ll play a key part in ensuring our guests receive the freshest, highest-quality groceries—picked with care and ready for pickup. If you enjoy working independently, and making someone’s day a little easier, this is the role for you! As an Online Shopper at Festival Foods for our Click N Go experience, you'll: Carefully select products for our Online Grocery guests, following notes and preferences to ensure satisfaction. Organize and stage orders efficiently, keeping quality and freshness top of mind. Offer thoughtful substitutions when needed and communicate updates to guests. Greet guests with a smile, retrieve and load their orders, and provide top-tier service. Maintain a clean and organized Online Grocery area. Assist guests with inquiries, both in-store and online. Support your team by jumping in to additional roles as needed after fulfilling orders. Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. Other duties as assigned. This part-time Online Personal Shopper role offers a dynamic work environment where no two days are the same. Whether you're picking the perfect products, assisting guests, or ensuring smooth online order fulfillment, you’ll be an essential part of our retail team. Ready to make shopping easier and more enjoyable for our guests? Apply today!

Requirements

Strong attention to detail and ability to work independently.
A friendly and helpful attitude—guest service is at the heart of what we do!
Computer skills and ability to navigate online ordering platforms.
The ability to adapt to changing tasks throughout your shift.
A valid liquor license (or willingness to obtain one).

Responsibilities

Carefully select products for our Online Grocery guests, following notes and preferences to ensure satisfaction.
Organize and stage orders efficiently, keeping quality and freshness top of mind.
Offer thoughtful substitutions when needed and communicate updates to guests.
Greet guests with a smile, retrieve and load their orders, and provide top-tier service.
Maintain a clean and organized Online Grocery area.
Assist guests with inquiries, both in-store and online.
Support your team by jumping in to additional roles as needed after fulfilling orders.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Other duties as assigned.

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

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