Online PrEP Coordinator

CAN Community Health Inc. • Tampa, FL

2d

About The Position

CAN Community Health is now hiring an Online PrEP Coordinator
Schedule: Full-Time | Day Shift | Monday-Thursday 8:00 am - 5:00 pm Friday 8:00 am - 12:00 pm
Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values.
We have received recognition for more than six (6) years NPT's Best Non-Profit to Work for Award.
The Online PrEP Coordinator supports CAN Community Health’s virtual PrEP program by ensuring accurate patient onboarding, clinical documentation coordination, laboratory and pharmacy workflow management, and ongoing patient engagement. This role promotes efficient operations, patient-centered communication, and continuity of care within the online PrEP model. The Coordinator serves as a primary operational liaison between patients and interdisciplinary teams to enhance access, retention, and satisfaction.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Bachelor’s degree in business administration, healthcare administration, public health, or a related field preferred. Relevant healthcare or patient coordination experience may be considered in lieu of a degree.
• Must be able to operate a motor vehicle and have valid insurance and driver’s license.
• Must be able to pass a Level I and Level II Background check as required (https://info.flclearinghouse.com)

Responsibilities

• Upon new patient registration, verify that all required consents, demographic information, guarantor details, and required assessments are fully completed and documented in the electronic health record (EHR).
• Review and assign the appropriate pharmacy in the EHR based on program protocols and regional pharmacy guidance prior to the patient’s scheduled appointment.
• Conduct structured counseling for established patients requesting transfer to the Online PrEP program, clearly explaining program differences and limitations, and support informed, patient-centered decision-making to ensure alignment with individual care needs.
• Perform comprehensive chart preparation for all PrEP visits, ensuring required documentation, laboratory results, and provider-directed actions are available prior to the appointment.

Benefits

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%.
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees