Online Order Fulfillment Associate
About The Position
We are seeking candidates for an E-Commerce Order Fulfillment Associate in our Mt. Pleasant PA location. This person will be part of a dynamic team that handles all corporate sales and consumers’ online orders. Schedule: Monday though Friday 7:00 am start time with occasional Saturdays Essential Functions: Place orders, receive and unpack warehouse inventory daily. Download customer orders from our computer system and the internet channels. Read orders and pick correct items according to order Pack orders in a time effective manner with attention to detail. Determine most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery. Checks items to be shipped against orders to be certain that quantities, destination, and routing are correct. Ship packages through different channels: UPS, USPS, and FedEx Build baskets and gift collections to be sold at our retail store and online Maintain and prepare routine daily administrative paperwork, reports, and file shipping/receiving records. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental standards. Performs miscellaneous job-related duties as assigned.
Requirements
- Basic computer and internet skills
- Ability to read, sort, check, count, and verify numbers.
- Ability to react to change productively and handle other tasks assigned
- Ability to accomplish multiple tasks within established deadlines
- Basic math skills
- Must be able to communicate in oral and written form
- 1 year customer service experience
- At least 1 year of experience that is directly related to the duties and responsibilities specified preferred
- High school diploma or equivalent
- This position will require regular and prolonged walking and standing for more than four (4) hours per day.
- Frequent bending, kneeling, reaching and twisting and lifting up to 25-50 lbs. is required.
- Packaging will take place on a 39” high table and require employees to lift supplies and finished product from that height to take to a staging area.
- Thrive in a fast-paced environment.
- Dedicated to excellent attendance.
- Long hours are required during peak holidays and will require mandatory overtime and blackout periods on PTO, Thanksgiving and Christmas are all peak times for us.
- The work environment is located in an open warehouse, which involves exposure to elements, such as temperatures and/or loud noises.
- Required to operate dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment.
Nice To Haves
- Experience with shipping software is a plus
Responsibilities
- Place orders, receive and unpack warehouse inventory daily.
- Download customer orders from our computer system and the internet channels.
- Read orders and pick correct items according to order
- Pack orders in a time effective manner with attention to detail.
- Determine most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.
- Checks items to be shipped against orders to be certain that quantities, destination, and routing are correct.
- Ship packages through different channels: UPS, USPS, and FedEx
- Build baskets and gift collections to be sold at our retail store and online
- Maintain and prepare routine daily administrative paperwork, reports, and file shipping/receiving records.
- Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental standards.
- Performs miscellaneous job-related duties as assigned.
Benefits
- Competitive wages
- Bi-weekly pay
- 401k with company match
- Paid time off (can be cashed out in lieu of time off, if desired)
- Paid holidays off: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
- Medical, Prescription Drug, Dental and Vision
- Hospital Indemnity
- Term Life Insurance
- Pre-tax spending accounts
- Free flu shots (all employees)
- Short- term and Long-term disability
- Accident
- Employee Assistance Program (Counseling, Legal, Financial, Work/Life)
- Career Advancement
- Opportunities to transfer to other locations or departments
- Training & Development
- Individualized Leadership Training Opportunities
- Individualized Intern Development
- Referral Program
- On-Line Purchase Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
