Online Grocery Pick-Up Clerk

Kroger • Tempe, AZ

443d

About The Position

The Online Grocery Pick-Up Clerk at Fry's Food Stores is responsible for efficiently selecting and gathering products for customers' online orders while ensuring freshness and quality. This part-time role involves assembling orders, processing payments, and providing excellent customer service during the pick-up process. The position emphasizes adherence to company values and food safety procedures, contributing to a positive shopping experience for customers.

Requirements

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral and written communication skills.

Nice To Haves

• Experience as a personal shopper or in a production-oriented or warehouse environment.
• Experience stocking shelves or as a cashier.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble customers' online orders and process coupons and payments.
• Deliver and load orders into customers' cars upon arrival.
• Provide a positive customer service experience to encourage repeat online shopping.
• Communicate any substitutions or exceptions to customers' orders at the time of pick-up.
• Ensure quality and freshness of all items chosen for orders.
• Maintain organization and cleanliness of staging areas and equipment.
• Inspect equipment and report any repair needs to management.
• Assist in training new e-Commerce team members.
• Meet or exceed productivity standards.

Benefits

• Flexible scheduling options.
• Opportunities for career growth and development.
• Employee discounts on groceries.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees