Online Experience Analyst - 18 Month Contract

The Home Depot

5d•Onsite

About The Position

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: We are seeking a dynamic UX analyst to be a part of operations, execution, and stakeholder relationships for their assigned portfolio. The ideal candidate will leverage research, build a vision for the shopping journey, and ensure the delivery of high-quality user experiences.

Requirements

Project Planning & Management
Research & Web Analytics (Adobe Analytics)
Problem Solving Ability
Business Acumen
Cross-Functional Team Collaboration
Stakeholder Management
Back-end data management
University/College degree in a related area of study, or equivalent experience.
2+ years in a relevant field
Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
Proven experience in managing UX projects
Excellent communication and interpersonal skills
Previous experience in eCommerce is a required
An aptitude for analytics; ability to derive insights, take action, and a bias for action
Strong problem-solving skills
Strong organizational skills with the ability to manage multiple projects
Strong attention to detail
Self-starter with the ability to work independently with only general guidance
Must be comfortable with ambiguity
Comfortable presenting to different stakeholders and teams

Nice To Haves

Experience with Adobe Analytics, Looker, Tableau & P360 an asset

Responsibilities

Leverage research to identify opportunities to drive value across shopping experiences.
Align with stakeholders to articulate category-focused priorities and support the customer's shopping journey.
Collaborate with partners to continuously improve the shopping experience, including search, browse paths, and facet/attribute management.
Monitor business performance and evaluate opportunities for improvement.
Provide clear timelines of prioritized deliverables and review results of changes to category experiences.
Lead discussions with merchants to ensure business objectives align with online strategies.
Assess category performance, analyze trends, and optimize product discoverability.

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