Online Curbside Clerk Part Time

Meijer•Rossford, OH

1d•Onsite

About The Position

This position is responsible for fulfilling a customer’s online curbside order, driving customer loyalty and satisfaction through remarkable service at the curbside pick-up area with fast, friendly, and accurate order fulfillment and payment collection. The role requires maintaining positive relationships with customers, team members, and leadership, and presenting a courteous and friendly attitude. Responsibilities include resolving customer complaints, receiving workflow from a dashboard, fulfilling orders by selecting and bagging products according to standards, and correctly storing products in the staging area following food safety guidelines. The clerk will also greet customers, take payments, and maintain a clean and neat work environment. Meijer is a family company that provides career and community opportunities focused on leadership, personal growth, and development. As a multi-billion dollar retailer with over 70,000 employees across six states, Meijer operates corporate offices, manufacturing facilities, distribution centers, and over 270 stores in the Midwest. Meijer is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace and treating all persons with dignity and respect, without discrimination based on protected classifications.

Requirements

High school graduate or equivalent required.
Ability to learn new technologies quickly.
Strong communication skills.
General awareness of food safety regulations.
Detail oriented and organized.
Process driven and ability to follow procedures in an organized and efficient way.

Nice To Haves

1-3 years of experience in a Meijer store preferred.
Past cashier experience preferred.

Responsibilities

Fulfilling a customer’s online curbside order.
Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
Maintain a positive working relationship with customers, team members, and leadership.
Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
Resolve customer complaints quickly by contacting leadership when needed.
Receive workflow from dashboard and fulfill orders for the day.
Utilize selection process for product within the store and bag product appropriately following bagging standards.
Store product correctly in the staging area following food safety guidelines.
Greet each customer and take payment for the order ensuring an easy shopping experience.
Maintain a clean and neat work environment.