Online Chat Agent - Remote / Home

Murphy Business & Financial CorporationKentwood, MI
2dRemote

About The Position

Are you a customer service superstar with excellent communication skills? Murphy Business & Financial Corporation is seeking a highly motivated Online Chat Agent to join our team. As an Online Chat Agent, you will be responsible for providing exceptional customer service and support to our online customers through chat. If you thrive in a fast-paced environment and enjoy helping customers, we want to hear from you!

Requirements

  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills

Responsibilities

  • Respond to customer inquiries and provide assistance through online chat
  • Resolve customer issues and complaints in a professional and timely manner
  • Provide product information and recommendations to customers
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to ensure customer satisfaction
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