Online Banking Specialist
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About The Position
Under the direction of the Online Banking Supervisor, this position is responsible for all aspects of support for Online Banking, Mobile Banking, Bill Pay, Merchant Capture, Treasury Services Processing, Voice Response and any other existing or new product related to electronic banking. Will complete online banking and mobile banking setup for new customers and maintain this setup on existing customers. Assists internal customers with questions and problems related to all online banking systems. Will function in accordance with Bank policies, operating procedures, audit requirements and federal regulations while adhering to deadlines. Responsible for assisting with online banking system upgrades and reporting and monitoring outstanding issues.
