One Stop Operator

Equus • Pittsburgh, PA

130d • $85,000 - $90,000

About The Position

The One-Stop Operator serves as a liaison to the Local Board and system partners in support of the One-Stop Delivery System. The Operator role supports efforts of continual improvement in the provision of integrated services to job seekers and employers under the Workforce Innovation and Opportunity Act (WIOA). The position involves observing, collecting, and reporting information on the One-Stop System to support functional operations, tracking overall system goals, and providing recommendations for improved outcomes. The Operator will oversee site operations, manage day-to-day operations, assist in developing and managing operating budgets, supervise staff, and support continuous improvement of partner responsibilities. The role also includes maintaining an online repository of operations and ensuring the availability of marketing materials and labor market information.

Requirements

• Bachelor's degree in management, organizational development, project management, business administration, or similar field, or 5 years of equivalent experience.
• Experience leading projects of comparable size and complexity.
• Experience with budget analysis, financial forecasting, and project management preferred.
• Familiarity with the communities being served and knowledge of local needs and resources.
• Demonstrated knowledge of labor market trends.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint).
• Valid Driver’s License in good standing and proof of current automobile insurance required.
• Experience with outreach, community development, and building relationships with key stakeholders.
• Knowledge of PA is a must.
• At least 2 years of project management experience preferred.

Nice To Haves

• Certified Associate of Project Management (CAPM) or Project Management Professional (PMP) certification.
• Six-Sigma certification.

Responsibilities

• Serve as a liaison to the Local Board and system partners.
• Support continual improvement in integrated services to job seekers and employers.
• Observe, collect, and report information on One-Stop System operations.
• Track overall system goals and report on performance.
• Provide recommendations for improved outcomes.
• Oversee site operations and manage day-to-day operations.
• Assist in developing and managing operating budgets.
• Supervise staff.
• Support continuous improvement of partner responsibilities.
• Maintain an online repository of operations and activities.
• Ensure availability of marketing and informational materials.
• Provide operational and logistical support for service delivery.
• Make recommendations for professional development and service delivery innovations.
• Perform other duties as assigned.

Benefits

• Starting Salary Range: $85,000 - $90,000 annually.
• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees