One Identity Support Engineer (W2 Only)
About The Position
1.Strong One Identity Platform Experience (Must Have to be considered). Advanced troubleshooting. Investigate and resolve complex access and authentication issues. Troubleshoot synchronization failures. 2.Manage Identity Lifecycle, birthright roles, investigate access issues 3.Manage and fine-tune roles, entitlements, and permissions. Review and update access policies to meet compliance requirements. 4.Troubleshoot and configure connectors. Address synchronization and data import/export issues. 5.Identify, recommend, and assist with implementation of IAM process improvement & automations within the One Identity platform 6. Provide training for L1 support teams and end users Additional Info Working as a part of a professional services team to deliver a managed service - 3 year+ contract - working with IAM Architect and opportunity for advancement 100% remote, but working in Eastern Standard Time (starting between 730am-8am) - working with a dedicated offshore team to provide operational support for the platform - weekend on call rotation for P1 issues
Requirements
- Strong One Identity Platform Experience (Must Have to be considered)
Responsibilities
- Advanced troubleshooting
- Investigate and resolve complex access and authentication issues
- Troubleshoot synchronization failures
- Manage Identity Lifecycle, birthright roles, investigate access issues
- Manage and fine-tune roles, entitlements, and permissions
- Review and update access policies to meet compliance requirements
- Troubleshoot and configure connectors
- Address synchronization and data import/export issues
- Identify, recommend, and assist with implementation of IAM process improvement & automations within the One Identity platform
- Provide training for L1 support teams and end users
- Deliver a managed service
- Provide operational support for the platform
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
