One Identity Support Engineer
About The Position
1.Strong L2 One Identity Platform Experience. Advanced troubleshooting. Investigate and resolve complex access and authentication issues. Troubleshoot synchronization failures. 2.Manage Identity Lifecycle, birthright roles, investigate access issues 3.Manage and fine-tune roles, entitlements, and permissions. Review and update access policies to meet compliance requirements. 4.Troubleshoot and configure connectors. Address synchronization and data import/export issues. 5.Identify, recommend, and assist with implementation of IAM process improvement & automations within the One Identity platform 6. Provide training for L1 support teams and end users Long term 2 year engagement, 100% remote, C2C allowed, must live in the United States
Requirements
- Technical support
- Troubleshooting
- One Identity
- Identity Manager
- Must have a growth mindset and want to provide recommendations to improve processes
Responsibilities
- Strong L2 One Identity Platform Experience
- Advanced troubleshooting
- Investigate and resolve complex access and authentication issues
- Troubleshoot synchronization failures
- Manage Identity Lifecycle, birthright roles, investigate access issues
- Manage and fine-tune roles, entitlements, and permissions
- Review and update access policies to meet compliance requirements
- Troubleshoot and configure connectors
- Address synchronization and data import/export issues
- Identify, recommend, and assist with implementation of IAM process improvement & automations within the One Identity platform
- Provide training for L1 support teams and end users
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
