Oncology Treatment Scheduler

Ihc Health Services • Logan, UT

267d • $19 - $29

About The Position

The position involves creating and managing provider's surgery schedules, including in-office procedure schedules and equipment. The role requires maintaining any changes or cancellations of surgeries for rescheduling and/or clinical follow-up. The individual will use provider power plans to ensure all necessary orders are proposed, signed off, and sent for hospital orders. Additionally, the position includes meeting with pre-op patients to explain the surgery process and coordinating various aspects of surgical procedures.

Requirements

• Two years of medical registration, billing, collection, scheduling, or insurance experience.
• Two years of customer service experience.
• Working knowledge of word processing, spreadsheet, email, and calendaring programs.

Nice To Haves

• Associate's Degree from an accredited institution.
• Two years at Intermountain Health as a PSR, MA, or similar position.
• Two years of experience working with patient access or extensive knowledge in the health insurance industry.
• EMR experience.
• Bi-lingual - Spanish speaking.
• Knowledge of medical terminology.
• Versed in CPT/ICD codes.

Responsibilities

• Creates and manages provider's surgery/hospital procedure schedules.
• Maintains changes, cancellations, rescheduling, and clinical follow-up on these schedules.
• Uses Provider power plans to ensure all necessary orders are proposed, signed off, and sent for hospital orders.
• Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization.
• Verifies eligibility and benefits.
• Coordinates referrals for patients that will go out of network.
• Acts as the point of contact for surgery authorization questions.
• Obtains proper CPT code from provider for authorization.
• Proposes iCentra requirements to create a pre-surgical FIN# and required surgical scheduling card.
• Coordinates with the provider to ensure all necessary surgical/procedure equipment is requested.
• Calls in surgical/procedure orders for Providers the day before cases.
• Meets with surgery/procedure patients to explain the process, including pre-op labs and tests.
• Coordinates with Providers and Medical Staff on red flag pre-operative health concerns.
• Scans and documents processes in patient charts and relays cost estimations.
• Investigates billing disputes for surgery/procedure.

Benefits

• Generous benefits package covering a wide range of programs to foster wellness.
• Tuition coverage through the PEAK program for education goals and career aspirations.

What This Job Offers

• Job Type: Part-time
• Industry: Personal and Laundry Services
• Education Level: Associate degree