The Oncology Solutions Account Director (OSAD) is a Customer-Facing colleague and integrated cross-functionally into the KAD Region they support. The individual in this role will work across a broad, multi-disciplinary group of regional account and HQ stakeholders to develop patient-driven scalable solutions, identify, develop and support advanced customer engagements across the Oncology portfolio, and develop, pilot and scale advanced KAD capabilities that enhance customer impact within each Region and Key Accounts they support. The majority of the OSAD’s time will be working directly with customers, KADs, cKADs, OMO, and Commercial Dx teammates to develop deep customer insights to: · Advance simple, efficient, & effective execution of population health solutions · Drive scalability and acceleration of similar engagements at other accounts (across their region and their team into other regions) · Collate and share Regional insights with other OSADs and Brand teams to evolve brand & disease state approaches Specifically, the OSAD in Oncology uniquely must also help take on account management commitments across an Oncology portfolio of unprecedented size that now span more than 15 products and more than 8 therapeutic areas, requiring a division in scope. While Oncology KADs retain their role as primary relationship managers of key Oncology accounts for the full portfolio, communicators on oral contracts, and owners of GU cancer (aPC – CSPC, Bladder) and hematology (multiple myeloma); the OSAD role will be focused in several areas: · Take primary Regional accountability to lead Lung Cancer and Precision Medicine (mCRPC, mCRC) opportunities with Key Accounts · Support KADs with Advanced Capabilities across the portfolio but primarily aimed at most critical KAD priorities (currently Bladder and MM) · Lead Advanced Customer Engagements in Key Accounts within Region that require additional HQ and/or intake support committee support · Identify replicable solutions and account best practices to be incorporated into future solutions resources · Master market landscape trends and customer quality measures to bring Regional expertise to appropriately align brand strategies with Account priorities in a customer centric way · Work with legal and appropriate RC to develop, support and lead advanced account solutions across the portfolio · Partner with National OSAD, OCRC and Account Marketing to identify, develop, pilot and scale advanced capabilities that elevate OAG impact in Key Accounts and with identified National Accounts · Mastering SDoH and health equity space to develop SOC adoption/guideline concordant care opportunities at accounts Internal stakeholder collaboration includes, but is not limited to Account Marketing, Advocacy and Prof Relations team, Brand Marketing, HIT Colleagues, KAD leadership, KAD Enablement, Legal, Compliance, Medical, Procurement, and Digital.
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Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees