Oncology Scheduler - FT - Days - MHW

Memorial Healthcare•Pembroke Pines, FL

5d•Onsite

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Perform an integral role with the care team for coordination of complex chemotherapy treatment scheduling. Manage all aspects of scheduling of multi-day/ multi-week treatment cycle schedules for high acuity patients. . Responsible for scheduling infusion treatments, transfusion, labs and COVID Care for oncology patients Demonstrate and convey a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience.

Requirements

High School Diploma or Equivalent (Required)
One (1) year scheduling experience in a hospital or clinic with complex scheduling algorithms.
Ability to perform with a high degree of accuracy and with meticulous attention to detail.
Strong ability to use initiative and judgment and to identify, analyze and solve problems.

Nice To Haves

Oncology related scheduling experience preferred.
Bachelor's degree preferred.

Responsibilities

Schedule complex chemotherapy treatment plans and cycles including intervening labs, imaging and MD visits as per treatment schedule.
Ensure scheduling is timely and without delay in care.
Facilitate frequent changes due to patient acuity.
Facilitate inpatient transitions and discharges for chemo in coordination with the treatment.
Utilize complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions.
Communicate with Preservice/Authorization department to ensure prior authorization of treatment is obtained.
Ability to perform with a high degree of accuracy and with meticulous attention to detail.
Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
Ability to identify symptoms and refer patients to appropriate APP for symptom management when needed.
Coordinate care with Physician, APPs, nurses and fellows to confirm and review treatment regimens and overall plan of care.
Coordinate with Pharmacy on drug availability.
Contact patient to coordinate appointment scheduling.
Pre-registration prior to date of visit to ensure prior authorization for treatment.
Prepare wrist band labels prior day and notate drugs being administered.
Coordinate with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient, transplant alert the authorization team.
Other duties as assigned and as required.
Review in-basket message pools and collaborate with providers to ensure timely scheduling upon office visit and/or Hospital discharge.
Review in-basket messages.
Communicate with infusion leadership to maximize clinic flow.