Oncology Patient Coordinator

Medical University of South Carolina • Charleston, SC

4d

About The Position

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center reports to the Navigation & Supportive Care Director. Under indirect supervision, the Oncology Navigator offers individualized assistance to patients and caregivers to assist in overcoming healthcare system barriers. This role promotes informed decision-making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during initial treatment planning.

Requirements

• Bachelor degree from an accredited university and two years of healthcare experience or high school diploma and 5 years of job experience in referral management, oncology navigation or patient access.
• Considerable knowledge of complex medical terminology
• Strong interpersonal skills
• Ability to establish and maintain collaborative relationships both internally and externally
• Strong organizational skills
• Ability to rapidly prioritize/reprioritize
• Strong verbal and written communication skills
• Ability to work autonomously and in teams
• Critical-thinking skills
• Ability to multi-task

Responsibilities

• Assist the patient to better direct their own health care experience using screening and reinforcement of the treatment plan, educational programs, and linkage to health services and community resources.
• Serve as a patient liaison to assist patients and caregivers in scheduling within the complex healthcare system.
• Act as an advocate for an individual's health care needs by identifying and communicating opportunities for care intervention that have been established by the RN Navigator or Coordinator, including identifying and addressing gaps in care.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 11-50 employees