Oncology Patient Coordinator - Infusion (Full-Time, Days)

Enloe Health

121d • $20 - $28

About The Position

The Oncology Patient Coordinator position is designed to be a point of contact for patients both inside and outside the clinic setting. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to coordinate the scheduling of multiple appointment types among several cancer center departments, register and book patient appointments, and supports clinic with maintaining and monitoring infusion, lab and clinic schedules to maximize utilization and efficiency. The Incumbent is responsible for the provision of oncology scheduling activity to facilitate efficient operations, expeditious reimbursement, optimal patient satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Requirements

• One year experience in an infusion or medical oncology office performing general clerical duties.
• OR six months experience as an Enloe Clinic Registration Rep II in the department.
• Ability to follow instructions and learn patient access workflow.
• Good customer service and time management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and general office equipment.

Nice To Haves

• Insurance verification experience.
• Knowledge of oncology treatment and therapy plan protocols.

Responsibilities

• Act as a point of contact for patients in the clinic setting.
• Collect and analyze demographic, insurance, financial, and clinical data.
• Coordinate scheduling of multiple appointment types among cancer center departments.
• Register and book patient appointments.
• Maintain and monitor infusion, lab, and clinic schedules.
• Facilitate efficient operations and expeditious reimbursement.
• Promote optimal patient satisfaction and teamwork.
• Demonstrate core values of Enloe Health.
• Ensure compliance with regulatory requirements and the Medical Center’s Code of Conduct.

Benefits

• $0 premium medical plan including vision insurance.
• Prescription and dental group insurance.
• Retirement with employer match.
• Generous paid time off (PTO) plan that starts accruing immediately.
• Extended Sick Leave.
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care.
• Employee Assistance Program.
• Educational Assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees