Oncology Concierge (10 Hours/Week)

Springfield ClinicSpringfield, IL
10h

About The Position

The Oncology Concierge is responsible for providing comfort measures and other non-medical needs as required by oncology patients.

Requirements

  • High School graduate or GED required.
  • Ability to stand 95% of the time.
  • Ability to push patients weighing <200 lbs in a wheelchair.

Responsibilities

  • Exemplify excellent customer service towards patients, families, staff and visitors.
  • Provide non-medical comfort measures for patients upon arrival and during visit.
  • Keep a log of patient location in the infusion room.
  • Clean patient area as patients leave.
  • Stock linens, recover pillows and refill blanket warmer as needed.
  • Make coffee and tea as needed.
  • Keep snacks and refrigerator stocked.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to SC Way customer service philosophy.
  • Perform other job duties as assigned.
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