Onboarding Specialist - San Diego

Griffin Funding, Inc.•San Diego, CA

1d•$25 - $27

About The Position

At Griffin Funding, we are growing across the United States, and every person who joins our team deserves a great start. We have built a culture we are proud of, and the Onboarding Specialist is the person who makes sure every new hire feels it from day one. Because we have been growing, we have the need to add someone who will own the new hire experience from the offer letter to a fully up-and-running team member. Are you ready to be the first voice someone hears when they start their journey with us? Do you light up when someone new walks through the door? Do you thrive on making people feel confident, prepared, and genuinely welcomed? Do you love building systems that make things run smoothly behind the scenes? Are you the person who follows up before anyone has to ask? If you answered yes, keep reading. This role was built for you. First Impressions Are Everything. At Griffin Funding, the experience a new hire has in their first days, weeks, and months isn't left to chance. It's designed, managed, and delivered with intention. That's where you come in. As our Onboarding Specialist, you are the first voice a new hire hears after signing their offer letter. You set the tone. You build the confidence. You make sure every person joining our team, no matter where they are in the country, feels like they landed somewhere worth showing up for. The Onboarding Specialist is the bridge between the moment someone signs their offer letter and the moment they are a fully connected member of the Griffin team. You are the new hire's guide and go-to through every step of the onboarding journey. You solve problems before new hires know they exist. You manage logistics behind the scenes so the new hire can simply focus on showing up ready. You also run Griffin Funding University (GFU), our monthly onboarding program, keeping it organized, on schedule, and running smoothly. And you serve as a system admin across our platforms, making sure every new hire is set up and ready before their first day.

Requirements

Must be comfortable owning multiple processes and timelines at once without dropping the ball
Superior communication skills, written and verbal, with the ability to adjust your tone based on your audience
Highly organized with a strong attention to detail
A genuine people person who finds energy in helping others get started on the right foot
Self-motivated with the ability to manage your own priorities with minimal supervision
Comfortable with technology platforms and system administration
Strong cultural awareness: you understand that onboarding is where culture is either built or broken
2+ years of experience in onboarding, HR coordination, people operations, or a similar role
Ability to work cross-functionally and build trust quickly across departments and leadership levels

Nice To Haves

Experience with Google Workspace strongly preferred
Experience supporting training programs, scheduling, or L&D coordination preferred

Responsibilities

Serve as the primary point of contact for every new hire from offer letter signature through full onboarding completion
Proactively reach out to new hires with clear timelines, warm communication, and real enthusiasm
Set expectations early and follow through so new hires always know what's next, why it matters, and when it's due
Partner closely with HR and recruiting to ensure clean handoffs and consistent communication
Collaborate with the VP of Strategy to manage the monthly GFU onboarding program
Build and maintain monthly schedules, aligning trainer availability, content delivery, and new hire cohorts
Build out and manage all Google Calendar invites, ensuring new hires and trainers are properly invited and confirmed
Monitor attendance and follow up on no-shows or scheduling conflicts proactively
Ensure every session runs on time and every attendee arrives prepared
Serve as system administrator for onboarding-related platforms, ensuring new hire accounts are created, configured, and activated prior to start date
Follow up with new hires to confirm logins, passwords, and account setup are complete
Troubleshoot access issues quickly and coordinate with internal teams when escalation is needed
Maintain documentation on platform setup procedures and keep them current as systems evolve
Partner with hiring managers across the organization to align on role-specific onboarding requirements, shadowing schedules, and task completion
Hold hiring managers accountable to onboarding timelines in a collaborative, respectful way
Serve as the main point of connection between new hires, HR, recruiting, and the managers they're joining