Onboarding Engineer (MSP Experience)- Primarily Remote with Monthly Travel

Latitude Inc

9d•$70,000 - $130,000•Remote

About The Position

We are seeking a detail-oriented and customer-focused Onboarding Engineer to join our team. This role is responsible for leading the successful onboarding of new clients into our managed services environment. The ideal candidate comes from a Managed Service Provider (MSP) background and brings strong expertise in Microsoft 365, Microsoft Azure, and network engineering. You will play a critical role in ensuring a smooth transition for new clients by assessing, designing, and implementing secure, scalable IT environments. This position is primarily remote and features monthly travel for 3-5 days.

Responsibilities

Lead end-to-end onboarding projects for new clients, ensuring timely and successful transitions into managed services
Assess client environments, including infrastructure, networks, and cloud systems, to identify risks, gaps, and optimization opportunities
Design and implement Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive)
Deploy and manage Microsoft Azure resources including virtual machines, networking, storage, and identity services
Migrate users, data, and workloads to Microsoft 365 and/or Azure platforms
Configure and support Azure Active Directory (Entra ID), including identity synchronization, conditional access, and security policies
Evaluate and implement network infrastructure including firewalls, switches, VPNs, and wireless solutions
Document onboarding processes, client environments, and configurations thoroughly
Collaborate with internal teams (Service Desk, NOC, Security) to ensure seamless handoff post-onboarding
Provide technical guidance and best practices to clients during onboarding engagements
Identify opportunities for service improvement, standardization, and automation