Onboarding Coordinator

2020 Companies•Southlake, TX

23h•$17•Remote

About The Position

2020 Companies is seeking an Onboarding Coordinator to join our Shared Services Team! The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. This role manages all candidate onboarding activities from offer acceptance through the first day of employment, serving as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. The Onboarding Coordinator also provides critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws.

Requirements

High school diploma or equivalent required
1–2 years of relevant experience in onboarding, human resources, or recruiting preferred
Strong organizational skills with the ability to manage multiple tasks simultaneously
Excellent written and verbal communication skills, with a strong attention to detail and accuracy
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions
Previous data entry experience strongly preferred
Ability to be resourceful and proactive when issues arise
Strong problem-solving skills and sound judgment under pressure
Customer service-oriented attitude with excellent interpersonal and collaboration skills
Ability to work both independently and as part of a team
Ability to thrive in a fast-paced, dynamic environment

Responsibilities

Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one
Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process
Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks
Order and track pre-employment screenings in a timely manner
Manage I-9 compliance and ensure timely completion of all USCIS requirements
Ensure all necessary system logins and access are set up for incoming new hires
Manage and troubleshoot post-offer applicant tracking system access issues
Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines
Partner with HR and Legal regarding changing regulatory demands as needed
Ensure adherence to FCRA, EEO, and all related federal and state employment laws
Maintain excellent data integrity across all onboarding-related systems
Track and report on new hire progress to leadership teams
Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience
Handle daily organizational and administrative tasks to support departmental operations
Manage travel arrangements, scheduling, and other logistical needs for the team
Analyze and audit data for accuracy and completeness
Maintain a high level of customer service during inbound and outbound communications
Communicate in a timely and professional manner with all candidates and internal stakeholders
Provide accurate and timely responses to all inquiries and general correspondence
Assist with ad-hoc operational tasks as needed