Onboarding Coordinator

Covenant Logistics•Chattanooga, TN

4d•$16 - $24

About The Position

The Onboarding Coordinator manages the end-to-end onboarding process, beginning with the applicant’s arrival at orientation through to driver activation. This role is responsible for processing driver applications accurately and efficiently, ensuring qualifications are met, and maintaining compliance with federal, state, and DOT regulations, as well as internal policies and procedures.

Requirements

Strong computer skills.
Excellent communication skills, oral and written.
Accurate data entry.
Time management skills.
MS Word, Outlook and Excel experience preferred.
Strong customer service skills.
Detail oriented with commitment to complete tasks in timely manner.
Work in fast-paced environment.
Work independently and as team player, ability to cross-train as back up to for others.
Ability to work overtime as needed.
High School diploma or GED required.

Nice To Haves

Prior transportation or onboarding experience is a plus.

Responsibilities

Communicate with applicants to collect necessary information and documentation for Driver Qualification (DQ) files, including for company drivers, owner operators, lease-purchase, and changeovers.
Maintain consistent and clear communication with applicants regarding their file status via phone or in person.
Ensure all applications are processed accurately and completely, with all required documentation included.
Use designated technologies to perform three years of employment verification in accordance with FMCSR requirements.
Organize and review all documents for completeness prior to driver activation.
Adhere to all federal and state regulations, as well as company policies and procedures.
Ensure compliance and safety readiness through accurate and complete file preparation.
Perform additional duties as needed to support company goals.

Benefits

Competitive Compensation
Pay Range: $16.41-$24.24
Pay Grade: 4
401(k) Match: Build your future with our generous company match.
Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Time to Recharge
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Culture-Driven Perks
Casual Dress Code: Dress for your day.
Tuition Reimbursement: Advance your education with financial support.
Employee Discount Program: Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance: Meaningful support for growing families.
Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
Pet Insurance: To protect your furry family members