OnStar Zone Manager - Dealer Field Sales

General Motors

263d • $94,800 - $151,400

About The Position

The Western OnStar Team is seeking an exceptional sales leader. As an OnStar Zone Manager (OZM), you will support our digital subscription & loyalty business. The OZM leads a team of General Motors employees (District Managers, OnStar & Loyalty) in the launch, support and execution of various dealer initiatives that drive profitability and growth across the new vehicle, pre-owned, service, fleet/commercial and loyalty channels. The OnStar Zone Manager sets the strategy, analyzes performance, implements new tactics, and executes initiatives to grow our digital subscription business, via OnStar Safety, Connected Services, Fleet/Commercial, and Loyalty (MyRewards & GM Card). The successful candidate possesses the ability to lead a large team, strategic thinking, ability to prioritize competing demands, analytical adeptness to turn insights into action, ability to develop strong business relationships with dealers and work cross-functionally across the OnStar & Regional Sales & Service teams to drive digital subscription sales growth across our GM dealer network.

Requirements

• 3+ years of field sales, product training or customer service experience in the automotive industry, transportation, and logistics, and/or multi-unit retail space a plus.
• Demonstrated sales leadership experience.
• Dealer contact experience preferred but not required.
• Experience working in the digital subscription and/or technology space strongly desired.
• Self-starter personality with the ability to think strategically, solve problems and develop creative solutions.
• Ability to lead a remote field team in the pursuit of aggressive performance goals.
• Experience with Microsoft Office Suite, including the ability to create engaging presentations and leverage Excel to manipulate and synthesize data while making data driven decisions.
• Proven ability to think strategically and execute sales plans.
• Flexibility to adapt in an environment of changing focus and goals; must be comfortable working in an ambiguous environment.
• Detail oriented, and the ability to prioritize multiple tasks in a high-pressure environment.
• Excellent written and oral communication skills with the ability to effectively articulate business plans.
• Four-Year Accredited College Degree required but previous experience, including active-duty military service will be considered as an alternative.

Responsibilities

• Create awareness and drive customer acquisition and revenue growth for GM's digital subscription business, including OnStar, Connected Services, Commercial & Loyalty (MyRewards & GM Card) products within the dealer network.
• Integrate cross-functionally with regional field teams (Sales, Service, Fleet/Commercial) to support joint initiatives.
• Lead & develop the District Manager, OnStar & Loyalty field team to exceed dealer performance objectives.
• Launch sales and marketing initiatives through dealer and sales consultant training, dealership processes and program awareness.
• Educate, train, and inspire dealers to promote new products and create world class experiences that drive dealer profitability.
• Ensure timely remediation of customer, dealer, and partner issues.
• Effectively manage all available resources including headcount, promotional budgets, and field team travel.
• Perform other duties as assigned.

Benefits

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents.
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family.
• Company and matching contributions to 401K savings plan to help you save for retirement.
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values.
• Tuition assistance and student loan refinancing.
• Discount on GM vehicles for you, your family and friends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree