CVS Health-posted 2 months ago
$60,300 - $132,600/Yr
Full-time • Mid Level
Miami, FL
5,001-10,000 employees
Ambulatory Health Care Services

The wellness program manager is an excellent opportunity to partner with multiple Aetna business units, the plan sponsor and vendors to design wellness program initiatives that promote preventive health, improve employee engagement in healthy lifestyle and behavior changes to address prevalent health risk factors. This position is client-based working alongside plan sponsor's Benefit and Employee Wellness department with primary work location based in Miami and with periodic travel throughout the plan sponsor's worksites. We offer opportunities for professional growth and development, and we value employees who are proactive, results-oriented, and adaptable. Being a best-in-class workplace wellbeing program manager, you will use your years of expertise to strengthen our business strategy through enhancing client satisfaction and persistency.

  • Joining the plan sponsor's wellbeing team in designing, facilitating and evaluating effectiveness of wellbeing programs that educate and influence employees at the worksite to lead healthy lifestyles.
  • Leading planning and implementation of onsite biometric screenings, working with screening vendor, and plan sponsor wellness team including wellness champions.
  • Monitoring participation and implementing strategies to increase engagement.
  • Providing personalized guidance to employees on healthy lifestyle choices.
  • Establishing rapport with plan sponsors, engaging leaders in data driven decision making regarding support for employee wellness.
  • Supporting wellbeing champion network including different levels of employer leadership and employees from worksite by offering guidance and recommendations to support trainings.
  • Recommending the appropriate combination of wellbeing activities including the coordination of wellbeing and community programs, and vendor services; assessing effectiveness of the programs and services.
  • Regularly analyzing and presenting health assessment data, organizational assessment, claim utilization data, employee survey data, biometric screenings data, wellness incentive program data, or other data sources as appropriate.
  • Utilizing preventive guidelines and general health and wellbeing strategies to achieve goals in the overall health of customers.
  • Conducting research on relevant topics in health promotion and disease prevention, as required for specific customers.
  • Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate.
  • Collaborating with multidisciplinary teams such as nutritionist, pharmacist, behavioral clinician, health educators, doctors, providers, wellbeing service providers as well as other internal and external partners.
  • Serving as subject matter expert on wellbeing and health improvement opportunities available within Aetna and the community and provides support and training for sales partners as needed.
  • Leading in-person or virtual presentations to promote health education and wellbeing initiatives.
  • Demonstrating positive outgoing personality, meeting customer where they are on their well-being journey.
  • Building trusting relationships and rapport with customers, internal partners and external vendors including wellness service providers.
  • Proactively going the extra mile to deliver on commitments.
  • Being organized, detailed, consistent, holding constituents and business partners accountable to reasonably meet customer's expectations.
  • Traveling to multiple plan sponsor locations for onsite events and presentations, annual benefits and health fair support.
  • 2-3 years of experience encouraging healthy lifestyle behavior changes in wellness areas including nutrition, physical activity, weight management, stress management, tobacco cessation.
  • 2-3 years of experience creating and developing workplace wellbeing programs.
  • Advanced proficiency in MS Office Suite (Teams, PowerPoint, Word, Excel, OneNote, et al.).
  • Advanced verbal and written communication skills.
  • Willing to seek and maintain wellness-based certifications, such as those provided by Wellness Alliance, Chapman Institute or other health and wellness certified organizations.
  • Must live in Miami or within commutable distance to customer work site locations.
  • Must have reliable transportation.
  • Must have the ability to travel up to 35% of the time.
  • 2+ years of experience working with group medical insurance products and coverage options.
  • Certified Wellness Practitioner or equivalent credentials.
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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