Bilingual Onsite Supervisor
About The Position
Surge Staffing is committed to connecting great employees with great companies. Our comprehensive staffing and workforce management solutions have positioned us as a leader in the staffing industry. We pride ourselves on delivering exceptional service, building strong partnerships, and helping people achieve their goals. We are currently seeking a motivated, people-focused On-Site Supervisor to support one of our major clients. This role is ideal for someone who thrives in a fast-paced environment, enjoys working closely with employees and clients, and has a passion for recruiting, leadership, and employee engagement.
Requirements
- High School Diploma or equivalent required
- Proven leadership experience; onsite supervisor or lead experience preferred
- Recruiting and management background strongly preferred
- 1–2 years of supervisory experience or 3–5 years of customer service experience
- Strong people skills with a positive, professional, and approachable personality
- Ability to work well with others and manage a diverse workforce
- Experience supporting multilingual employee populations; site recruits heavily Spanish, Vietnamese, and Haitian-speaking employees
- Bilingual (English/Spanish) required; additional languages a strong plus
- Must be able to speak, read, and write in English and Spanish
- Excellent communication, customer service, and organizational skills
- Administrative experience including background checks, I-9s, and E-Verify
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet-based systems
Responsibilities
- Serve as the on-site liaison between Surge Staffing, client management, and temporary employees
- Effectively meet the temporary staffing and training needs of a major Surge client
- Deliver high-quality customer service to both clients and employees
- Recruit, onboard, and manage a diverse workforce
- Monitor employee attendance and performance
- Perform daily administrative and reporting tasks
- Process and assist with Workers’ Compensation claims
- Reconcile invoices from vendors
- Support employee relations and foster a positive onsite work environment
- Assist with second-shift check-ins as needed
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
