Apartment Manager - Inglewood 90302

Western Holdings Group•Los Angeles, CA

4d•Onsite

About The Position

The Part-Time Onsite Manager supports the daily onsite needs of the property by helping maintain cleanliness and curb appeal, supporting tenant relations, monitoring maintenance concerns, and coordinating access for maintenance technicians and vendors. This role is ideal for someone who is reliable, observant, service-oriented, and comfortable working independently.

Requirements

Property Management: 2+ years
Dependable and responsive
Strong customer service skills with confidence handling difficult conversations professionally
Comfortable being onsite independently and following established procedures
Organized, reliable, and able to manage multiple priorities and deadlines
Comfortable working with vendors, maintenance teams, and property management staff
Basic computer skills required (email, reports, tracking work orders)
Must be able to maintain confidentiality and professionalism at all times
Ability to perform light physical work such as walking the property, carrying keys/supplies, and basic cleaning tasks

Nice To Haves

AppFolio (or Yardi) experience a plus
Bilingual (Spanish/English) is a plus
Fair Housing Annual Certificate is a plus
Knowledge on Rent Control Properties is a plus
Knowledge on Affordable Housing is a plus
Tech savvy (Experienced with PCs and smartphones)
Proficiency in Microsoft Office Suite

Responsibilities

Hold, organize and manage keys according to company policy
Provide access to authorized vendors, maintenance technicians, and contractors as needed
Post notices and property communication as directed by management
Walk the property routinely to monitor overall condition and report any visible Issues
Perform light cleaning and upkeep to support overall property appearance
Identify visibly noticeable maintenance needs and report concerns to management promptly
Monitor and help facilitate work orders to support timely completion
Assist with onsite coordination when maintenance work is scheduled (as needed)
Serve as the primary onsite contact for residents, maintaining positive tenant relations and professional communication
Assist with tenant communication and escalation of concerns to the Property Manager when appropriate
Promote a positive and respectful community environment
Comply with Quality Control Performance Standards (Metrics)
Assist Local Police Department or Emergency services as needed (sheriff lockouts, wellness checks, police investigations due to harassment, domestic violence, fire, flood, etc.)