On-Site Office Associate

Aerotek • TX

83d

About The Position

The On-Site Office Associate is responsible for providing administrative and customer support services to the client and the Onsite Management team. The associate is responsible for ensuring that the contract employees, the client, and the internal team receive superior administrative, accounting, human resource, and customer service support.

Requirements

• High School Diploma required.
• 1+ years of experience in a customer service role.
• Previous experience supporting the Construction Industry is a plus.
• Computer literacy.
• Flexible working schedule.

Responsibilities

• Provide excellent customer service to contractors, clients, and internal team.
• Follow Injury Reporting Protocol and maintain contact with the appropriate internal contact and the local medical facility that provides post-accident care.
• Assist in facilitating and maintaining the process for pre-employment screening to include drug screening.
• Assist in the facilitation of Random Drug Testing.
• Manage client specific reports on an as needed basis or as outlined by the SOW or Project Scope.
• Manage attendance tracking and preparing reports for client.
• Manage daily attendance tracking and report to client on missing contractors.
• Manage/review call out line messages and follow up with contractors via phone call.
• Manage assignment and distribution of PPE.
• Manage time off request documents and coordinate approval with CEM and Delivery Manager.
• Manages current contractor roster.
• Maintain a professional work environment in alignment with current client and Aerotek culture.
• Req entry and delegation of req in Connected.
• Pre-screening questions review and confirmation.
• Badging requests.
• Offboarding of contractors.
• Support client as needed with the site orientation process.
• Coordinate with site H&S to make sure that all required certifications and contractor documentation is received.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees