On Site General Manager

Rise Association Management Group•Houston, TX

19d•$70,000 - $80,000•Onsite

About The Position

Rise AMG is seeking a proactive and detail-oriented On-Site General Manager to oversee daily operations for a single-family community while also managing a small portfolio of single-family communities. In this role, you will serve as the primary point of contact for the Association Board, residents, and vendors, ensuring the seamless management of facilities, maintenance, and client communications. You will play a key role in fostering community satisfaction and delivering professional, client-focused service.

Requirements

At least one year of experience in association management or a related field.
Proven track record in customer service roles, demonstrating strong client-relations and problem-solving skills.
Proficiency in Microsoft Office and property management software (e.g., CINC webaxis or Nabr Network).
Strong organizational, written, and verbal communication skills.
Ability to multitask and resolve issues effectively while maintaining a high level of professionalism.
Valid driver’s license and reliable personal transportation.
Physical ability to lift up to 20 lbs. and perform tasks involving sitting, standing, and walking.

Responsibilities

Oversee property maintenance, enforce deed restrictions, and manage budgets while ensuring compliance with governing agreements and policies.
Coordinate and attend monthly client meetings, often in the evenings, and maintain regular communication with the Association Board and homeowners.
Conduct regular inspections of the property.
Enter and manage work orders and coordinate with vendors for general maintenance (e.g., gate repairs, general repairs).
Track and renew annual permits and ensure inventory control of key fobs, parking passes, and access systems.
Prepare and distribute meeting agendas, minutes, and updates to the Board.
Manage invoices, process reimbursements, and assist with vendor payments, including providing vendor packets and scopes of work for large projects.
Tracking key fobs/parking passes and maintaining organized documentation through CINC webaxis/Nabr Network.
Assist with organizing social events, parties, newsletters, and committee or volunteer initiatives.
Provide excellent customer service, addressing homeowner inquiries regarding clubhouse reservations, work orders, and general issues.
Assist the facilities manager with defined scopes of work for large projects.
Reorder administrative supplies and interface with security personnel.
Work with vendors to obtain bids for special projects and present to the board of directors.