On‑Site EAP Clinical Counselor (Substance Abuse Focus)

CVS Health

9d • Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The On‑Site EAP Counselor provides confidential, on‑site behavioral health support and consultation services to airline employees at Miami International Airport (MIA). This role focuses on early assessment, short‑term counseling, workplace consultation, crisis response, and referrals to appropriate levels of care. The counselor partners closely with leadership, union representatives, and internal wellness resources to support employee well-being, safety, and productivity.

Requirements

• Current, unrestricted clinical license (one of the following): LCSW LMFT Licensed Psychologist Licensed Clinical Professional Counselor (LCPC)
• 3 + years of direct clinical experience providing counseling and assessments.
• 2 + years of experience in substance use assessment and treatment.
• SAP certification (DOT) or willingness to obtain certification .
• Ability to work on‑site in a fast‑paced, operational environment.

Nice To Haves

• Experience working as an On-Site EAP Counselor at a large company/organization within an EAP, Wellness, and/or medical setting
• Bilingual: English/Spanish
• Familiarity with work related issues and working with Unions
• Expertise in workplace related stress within a corporate environment
• Strong intercultural expertise, particularly in a corporate environment
• Familiarity with workplace violence assessments, prevention and post incident recovery
• Certified Employee Assistance Professional (CEAP)
• Ability to work effectively as part of multi‐disciplinary team, working collaboratively with your on‐site resources
• Work collaboratively with HR and management team on employee wellness initiatives
• Strong teamwork and collaboration skills
• Ability to deliver trainings to employees in an effective manner
• Strong communication (written, verbal) and customer service skills
• Strong organizational and documentation skills
• Ability to respond to plan sponsor needs in a timely manner (email, in person, etc.)

Responsibilities

• Responsible for provision of on-site consultation, counseling and informational services to Airline employees.
• Provide initial assessment and triage for mental/behavioral health services.
• Provide short-term individual counseling with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and worklife concerns.
• Provide referral to appropriate treatment or higher level of care based on clinical assessment (i.e. RFL, behavioral health of medical insurance, emergent behavioral health services, and community resources).
• Provide referrals to, and promote, other support benefits that the company has in place.
• Ensure RFL benefit coordination for all employees.
• Be knowledgeable of all EAP offerings.
• Partner with managers, Union representatives, drug and alcohol team members, and local points of contact to support the needs of overall employee group at the work site.
• Conduct workshops, panel discussions and training seminars on health enhancement topics leveraging Aetna approved catalogue and training materials.
• Support company related events as needed (i.e. health fairs).
• Provide on-site Critical Incident Stress Debriefing (CISD), by conducting group and individual sessions following a traumatic event, as requested and as clinically supportive and appropriate
• Offer Management Consultation (MC) to managers, Union representatives, and other leadership and assist with any connection needed for formal referrals related to workplace issues
• Complete formal substance use assessment, treatment referral, and case management for non DOT and DOT covered employees
• Attend Internal and External Meetings as requested/appropriate with various attendees including onsite clinical manager, clinical onsite team, Airline employees and representatives.
• Maintain current licensure in good standing.
• Seek professional development and meet all licensure requirements in the state where you are providing services.
• Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all employee clients
• Protect the confidentiality of member information and adhere to enterprise, EAP policies regarding confidentiality.
• Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
• Submit documentation on a routine, timely basis.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level