ON PREMISE - ON PREMISE LIAISON

SPECS FAMILY PARTNERS LTD•Austin, TX

8d•$17 - $17•Onsite

About The Position

Specs On-Premise Distribution is in search of dynamic, energetic; guest focused candidates to join our wholesale team as a Wholesale Sales Team Liaison whom are willing to go the extra mile and provide exceptional service to our customers and team members. This position requires that you be able to multi-task, be able to follow up and follow through with the questions asked and tasks given and work in a fast-paced environment with multiple interruptions at a time. The Warehouse Liaison Duties and Responsibilities include but are not limited to: Communication between the warehouse and sales reps Researching any QOH issue and help make sure we fill our customers orders Transferring any United/WD items that may be needed Assisting on special orders and opening orders Day to day tasks include, but are not limited to: Answering emails, calls or texts concerning items outed on invoices that show Quantity on hand Readying wine and ice samples for sales reps Receiving transfers Answering questions about ETA on deliveries Constantly in communication with management and department heads about missing product and possible solutions Taking delivery of special order items and making sure they get to the correct account The IDEAL Candidate will be: Able to multi-task Have good phone skills/etiquette. Have basic computer knowledge and a willingness to learn. Have open availability for required shifts ORGANIZED Customer Service Oriented Professional The candidate for this position must be highly motivated, team-oriented, have the ability to work in a fast-paced environment, and have excellent customer service skills. Open availability is required as well as the ability to work holidays, nights and weekends. You must be at least 21 years of age and be TABC certified before start date.QualificationsThe Warehouse Liaison Duties and Responsibilities include but are not limited to: Communication between the warehouse and sales reps Researching any QOH issue and helping make sure we fill our customer’s orders Transferring any United/WD items that may be needed Assisting on special orders and opening orders Day to day tasks include, but are not limited to: · Answering emails, calls or texts concerning items outed on invoices that show Quantity on Hand · Readying wine and ice samples for sales reps · Receiving transfers · Answering questions about ETA on deliveries · Constantly in communication with management and department heads about missing product and possible solutions · Taking delivery of special-order items and making sure they get to the correct account The IDEAL Candidate will be: Able to multi-task Have good phone skills/etiquette Have basic computer knowledge and a willingness to learn Have open availability for required shifts ORGANIZED Customer Service Oriented Professional

Requirements

Able to multi-task
Have good phone skills/etiquette
Have basic computer knowledge and a willingness to learn
Have open availability for required shifts
ORGANIZED
Customer Service Oriented
Professional
Must be at least 21 years of age
Must be TABC certified before start date
The candidate for this position must be highly motivated, team-oriented, have the ability to work in a fast-paced environment, and have excellent customer service skills
Open availability is required as well as the ability to work holidays, nights and weekends

Nice To Haves

Previous experience in sales or a related field is preferred.
Strong customer service skills with the ability to build rapport and establish trust.
Excellent communication skills, both verbal and written.
Proficiency in Spanish is a plus.
Ability to analyze data and make informed decisions based on findings.
Demonstrated ability to work independently and as part of a team.
Strong organizational skills with the ability to prioritize tasks and meet deadlines.

Responsibilities

Communication between the warehouse and sales reps
Researching any QOH issue and help make sure we fill our customers orders
Transferring any United/WD items that may be needed
Assisting on special orders and opening orders
Answering emails, calls or texts concerning items outed on invoices that show Quantity on Hand
Readying wine and ice samples for sales reps
Receiving transfers
Answering questions about ETA on deliveries
Constantly in communication with management and department heads about missing product and possible solutions
Taking delivery of special-order items and making sure they get to the correct account