OnPremise Customer Development Manager - FLO/Wholesale/Compass

Coca-Cola • Baltimore, MD

342d • $71,000 - $95,000

About The Position

The Customer Development Manager role will have a primary responsibility of delivering the business plan for the FLO/Wholesale/Compass group of customers within the defined geography that they are accountable for. The Customer Development Manager - FLO/Wholesale/Compass will support the Sr. Director of On Premise and play a critical role in the profitable growth of their assigned account base within their respective markets. This role will lead, initiate and prepare all contract negotiations in partnership with the Sr. Director of On Premise that will be presented and shared with customers.

Requirements

• High school diploma or GED
• Knowledge acquired through 1 to up to 3 years of relevant work experience
• Valid Driver's License
• Collaborating for Value Training

Nice To Haves

• Bachelor's degree
• College Degree Preferred (Business Management, or Administration)

Responsibilities

• Delivers the key metrics goals (Volume, DNGP, Revenue, and Other Initiatives) for assigned customer base by identifying and executing against both CCCI and customer priorities
• Develops and establishes trusting relationships with each customer that enables the CDM to influence their purchasing decisions; implement Look of Success (LOS); identifies the optimal mix of packages and brands for each outlet based on beverage categories and consumer account needs
• Performs timely business reviews with each customer to identify customer needs (gaps) and present solutions back to Management for review and approval
• Identifies volume trends, brand, package voids, and the opportunity for new products as available
• Maintains accountability for preparing and planning an effective and efficient process for time spent in the market with customers
• Develops a plan that delivers an adequate balance of time in the market with customers and time spent conducting administrative duties
• Collaborates with multiple cross-functional partners (Customer Care Center, Field Operations, Equipment Services, Retail Sales) to ensure optimal customer satisfaction and support
• Prepares business reviews for customer presentation; creates and constructs contract documents to be shared with and signed by customers; assembles all data and populates information into all customer evaluations (EVA's) in preparation for management approval
• Maintains accountability for timely and successful completion of all assigned capabilities training courses throughout the year

Benefits

• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance - Medical, Dental, Vision & Disability
• Basic and Supplemental Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Beverage and Tobacco Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees