On-Call Site Assistant - ARCHES

Mid-Willamette Valley Community Action Agency•Salem, OR

12h•Onsite

About The Position

This position provides direct support to sheltering services at the ARCHES Project sites in Polk and Marion counties. Responsibilities include supporting daily operations including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, and other special projects as needed. This position will work exclusively in an on-call capacity and will not receive a regular work assignment.

Requirements

High School diploma or GED.
Two years of work experience in a public or social services role. Equivalent combination of education and experience may be considered.
Candidate must pass a comprehensive MWVCAA background screening prior to employment.
Basic Life Support/First Aid Certification is required within first 30 days of hire.
Food Handler's Card or ability to obtain within 30 days.
Candidate must pass pre-employment and random drug/alcohol screenings
Demonstrated proficiency with Microsoft Office (including Outlook), videoconferencing platforms, and web tools.
Effective interpersonal communication skills, in both written and oral form.
Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.
Ability to accept on-call work, frequently with short notice (for example, same day for a call-out).

Nice To Haves

Knowledge of/or experience working with the homeless, vulnerable, or at-risk populations is preferred.

Responsibilities

Provides program support, such as: cleaning, site upkeep, laundry and supportive services.
Provides client engagement and assistance, including answering the telephone, monitoring client and facility safety.
Works with support staff regarding follow-up to services, assisting with meal preparation and distribution
Facilitates access to guest laundry and computers
Opens and distributes incoming mail, handles outgoing mail.
Employs de-escalation techniques and makes quick decisions in response to guest or client incidents.
Provides support services for the programs offered through the ARCHES Project.
Assists with program operations including HMIS data entry for clients, follow-up with clients, assisting clients with navigation to resources, general data entry, and other special projects as needed.
Attends and engages in required annual trainings.
Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.
Maintains appropriate boundaries with clients and coworkers at all times.