On Call Overnight Shelter Staff

Sunstone WayPortland, OR
3d

About The Position

The Day On-Call Shelter Staff is responsible for maintaining a safe and clean environment for shelter staff and participants and tend to participants when needed. Requires a willingness to take direction, ability to work at all sites, and offer opinions and willingness to complete tasks.

Requirements

  • Possess an understanding of Housing First and Harm Reduction models.
  • Be able to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat everyone with respect and dignity.
  • Maintain professional and appropriate boundaries.
  • Sufficient manual dexterity and physical ability to perform assigned tasks.
  • Must be able to pass a background check upon offer.
  • Must be able to work in a drug-free environment.
  • Regular and reliable attendance to all required shifts.

Nice To Haves

  • 2-3 years’ experience in a similar role.
  • Client information databases.
  • Direct administrative or support services.
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Develop operating strategies, plans, or procedures.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Bachelor’s Degree in Social Work, Psychology, or another related field (Preferred).
  • Other relevant certification or training.
  • Lived experience.

Responsibilities

  • Perform perimeter checks and walks, ensuring safety of the site
  • Ensuring the quality and cleanliness of facilities
  • Maintaining the gates hack/door/check in area
  • Monitor participants
  • Engaging with participants who are awake
  • Meet villager needs as necessary
  • Communicate with Behavioral Health Specialist and additional wrap around team members with pertinent information.
  • Answering phone calls.
  • Adhere to all state and federal privacy and security regulations applicable to the program, and to Sunstone Way, hereinafter referred to as The Company’s policies and agreements regarding confidentiality, privacy, and security.
  • Maintain safe environment for shelter staff and participants
  • Maintain effective communication with all staff, programs, and community partners.
  • Ensure that all areas utilized by shelter participants and staff are clean, organized, and left in an orderly manner during and after each shift. This may include, but not limited to, cleaning waste, soiled clothing, dirty dishes, etc.
  • Recording daily site notes, detailing the events of your shift so the next shift can reference back for consistency.
  • Arrive to scheduled shifts on time, take a full 1-hour lunch break, and work the entire shift.
  • Attend supervision, staff meetings & any appropriate community professional meetings.
  • Attend and participate in all outlined trainings as directed by the training and safety manager and site leadership
  • Participate in daily crossover meetings.
  • Projects as requested/assigned.
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