At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity. Second Story is an alternative residential program serving six guests, providing recovery-oriented peer support for adults in crisis or distress, who are coming out of or seeking to avoid a psychiatric hospitalization or further life disruption. Second Story is staffed by peers. Second Story is open to possibilities beyond the medical model of mental health. We strive to provide trauma informed care. We currently have on call opening for an On-Call Peer Counselor at our Second Story House, located in Santa Cruz. As a Peer Counselor, you will be responsible for providing a safe and secure environment by providing support to guests during their psychiatric crisis. You will provide a focus on mutual learning, connection and personal growth as the path to managing distress and crisis, and will remain vigilant and available to any guest having difficulties. Special focus will be on the guest's needs related to physical health, issues of chemical dependency and/or mental health, and reentry into the community. Services will be delivered with dignity and respect for each guest.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees