On-Call Bursar Specialist (Temporary)

Monmouth University • West Long Branch, NJ

392d

About The Position

Monmouth University is seeking a temporary, on-call Bursar Specialist for the Office of the Bursar. This role involves managing billing processes, coordinating with students regarding their financial accounts, and assisting with cashiering functions. The Bursar Specialist will play a crucial role in ensuring effective communication with students and maintaining accurate financial records.

Requirements

• Four (4) years of related experience.
• Intermediate knowledge of MS Word 2016.
• Intermediate knowledge of MS Excel 2016.
• Excellent customer service skills.
• Proficiency in verbal and written communication with students, parents, and University staff.
• Thorough knowledge of student financial accounts and financing options.
• Strong business acumen, mathematical skills, and problem-solving ability.

Nice To Haves

• Experience with Ellucian Colleague and Touchnet Bill & payment software.
• Experience running queries with Informer.

Responsibilities

• Prepare batches of bills for upload to TouchNet.
• Revise various bill messages to reflect payment due dates and specific information.
• Execute the schedule for monthly billing and outreach to students with outstanding balances.
• Track outstanding balances for potential graduates and coordinate resolutions with Registrar's and Residential Life Offices.
• Review payment plan reports and terminate plans for excessive delinquency.
• Conduct outreach to mitigate delinquent payment plans.
• Review current students' past due balances and coordinate transfers to Collections as necessary.
• Monitor the retroactive registration procedure and approve requests for processing.
• Distribute targeted mass email and text communications to students.
• Participate in outreach efforts to students at risk of cancellation.
• Assist with coverage of cashiering functions during breaks and scheduled time off.
• Assist with coverage of the departmental phone line and email box.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees