On Call Banquet Server - Crowne Plaza Atlanta Perimeter at Ravinia

IHG•Atlanta, GA

9d•$4•Onsite

About The Position

JOB OVERVIEW: Provide prompt and courteous food and beverage service to guests during banquet/catering functions. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza

Requirements

Basic reading and writing.
Food service experience with general knowledge of banquet operations.
This job requires ability to perform the following: • Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.) • Moving about the function areas. • Bending, stooping, kneeling
Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Mathematical skills, including basic math are used frequently.
May be required to work nights, weekends, and/or holidays

Responsibilities

Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
Perform pre- and post-shift side work; set-up, condiments, etc.
Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
Properly store all reusable goods.
Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.