On-Call Banquet Server - Corporate Setting

The Heartwood at Vassar•Poughkeepsie, NY

About The Position

The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for achieving excellence. We are currently hiring professionals seeking to advance their Hospitality Careers! The Olympia Companies is looking for qualified and enthusiastic candidates to join our team! The Banquet Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their experience so that they will tell others and become a loyal customer.

Requirements

Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.
Serving and or set up experience preferred
must be of legal age in order to serve alcohol, per state law.
Morning availability is essential

Responsibilities

Assist with the setup of banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event to ensure a clean and orderly dining environment.
Assist with event breakdown and cleanup tasks, including removing linens, folding chairs, and dismantling decorations.
Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.