On Call Banquet House Attendant - The Langham, Chicago

Careers - Langham Hospitality Group

88d • $21 - $26

About The Position

The primary objective of this position is to manually set up, break down, and service all meeting rooms according to hotel standards. This role involves various responsibilities including cleaning, setting up banquet rooms, and ensuring the overall cleanliness and order of storerooms. The position requires flexibility in working hours, including nights, weekends, and holidays, to meet the demands of the hospitality business.

Requirements

• Knowledge of various types of equipment and set up styles used in the meeting rooms.
• Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.
• Ability to read and write English, sufficient to read Banquet Event Orders and instructions from a supervisor.
• Ability to lift and move multiple tables, chairs and podiums weighing up to 80 lbs.
• Ability to grasp, lift and or carry or otherwise move or push goods on a hand cart/truck weighing up to 200 lbs.

Nice To Haves

• Prior hospitality experience preferred.

Responsibilities

• Break down banquet rooms from previous meetings including removal of china, glass, silver, buffet equipment, AV Equipment, chairs, tables, displays, and dancefloors.
• Clean banquet rooms including vacuuming, dusting ledges, and checking cleanliness of walls and doors. Correct as needed.
• Set banquet rooms per specifications on Banquet Event Orders including placing all specified tables as needed as well as setting pens, pads, mints, glasses, water pitcher set-ups, and breakfast buffets as required.
• Maintain cleanliness and order of all storerooms.
• Lock all function rooms when they are not in use and ensure all lights are turned off.
• Assist service staff as needed.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Perform other duties as requested or assist with special guest requests.
• Operate hotel freight elevator in prescribed manner to ensure safe and efficient set up of rooms.
• Control noise level of activities involving room sets.
• Ability to understand and translate written specifications and diagrams of rooms to ensure proper placement of tables, stages and other props as requested by clients.
• Report for duty as scheduled by direct supervisor according to operating hours.
• Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.

Benefits

• Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
• 401k plan with Roth option (Employer match up to 4% after one year of employment)
• Pet Insurance, ID Theft Protection Coverage, Prepaid Legal (available for purchase)
• Free meals while on duty
• Uniforms and cleaning of uniforms (for applicable positions)
• Free and discounted hotel stays
• Discounted parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees