OnBase Upgrade Specialist
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About The Position
DataBank is a growing, thriving company full of smart, motivated people. Our 600+ employees are a tightly-knit, super-focused and incredibly dedicated team. We work hard, and we're passionate about our business and customers. One of our primary goals is to provide a challenging, exciting, fair, rewarding, and growth-oriented environment for our team. At DataBank, we are on a mission to help organizations simplify their business processes. Our work is constantly changing and evolving, driven by the need to create remarkable business solutions for our customers. As North America's leading end-to-end business process solution provider, our employees are the heart of our success. Our people are committed to our customers in everything that we do. That is the DataBank difference. We're excited to announce the opportunity for an OnBase Upgrade Technician to join our Professional Services Team! The Upgrade Technician is responsible for performing OnBase system upgrades as a customer facing professional service. OnBase is an enterprise business application that is broadly used for capturing, storing and managing business content. OnBase is highly customizable and often mission critical, and upgrading to recent versions helps our clients keep up on current technologies, keeps their data more secure, and allows them to enhance their solution with the latest enhancements. An Upgrade Technician will perform all technical tasks related to upgrading the client's OnBase system, including database schema upgrades, web and application server upgrades, and component upgrades. This is a technical role, but customer facing, and will require the ability to provide excellent customer service and work with a team, as well as the ability to troubleshoot.
