OM - Residential

Ralph Scott Lifeservices Inc • Burlington, NC

113d

About The Position

The Residential Operations Manager is responsible for the day-to-day operations of the residential setting for the assigned programs. This includes household operations, program budget, resident’s schedules, and staff scheduling. The Residential Operations Manager meets criteria for a paraprofessional and performs duties related to daily operations that ensure the safe and comfortable physical environment for the well-being of the residents and staff. Provides day to day oversight of staff and works closely with the Residential QP to ensure seamless delivery of services and adequate supervision.

Requirements

• A high school diploma or equivalent and must meet the criteria for a Paraprofessional as outlined in 10A NCAC 27G.0204.
• Knowledge, skills, and abilities to support people with IDD.
• Must have own transportation for travel on RSL business.

Nice To Haves

• Working knowledge of developmental disabilities.
• Ability to communicate both orally and in writing.
• Ability to understand and apply operating policies and licensing and certification standards.
• Ability to plan and supervise the work of others.
• Working knowledge of simple budgeting.
• Ability to work flexible work hours including evenings and weekends.

Responsibilities

• Is familiar with all applicable federal, state, and local standards related to various service lines and Ralph Scott Lifeservices, Inc. Policies and Procedures.
• Maintains knowledge of individuals, their issues, conditions, goals, and services as outlined in their Person-Centered Plan.
• Schedule staff to adhere to established schedule and meet requirements for supporting individuals.
• Serve as the point of contact regarding any staff related issues, concerns, etc.
• Provide operational supervision to staff.
• Manage the daily schedule including home activities, community outings, medical appointments.
• Coordinate transportation for scheduled activities and appointments.
• Perform routine maintenance for the residence and coordinate with RSL maintenance as required for more intensive maintenance needs.
• Purchase food to meet the individual dietary needs of the individuals.
• Maintain inventory of household supplies and purchase as needed.
• Ensure housekeeping is performed to maintain a clean and safe environment for individuals.
• Operate within the established program budget.
• Oversees finances for individuals in each group home.
• Participates in in-service training for professional development.
• Will complete a minimum of 4 hours per year of professional training approved in advance by his/her supervisor over and above required training or updates of required training.
• Serves as relief staff in emergencies.
• Participates in Peer Council activities on a regular rotation.
• Maintains an active awareness of cultural competency of individuals and other employees and works to accommodate that diversity in work, training, and leisure activities.
• Is familiar with RSL Policy and Procedure Manual and with the RSL Bloodborne Pathogens/TB/Infectious Disease Plans, Policies for Individuals Receiving Services, OSHA, and HIPPA.
• Routinely follows safe work practices in all functions of the job.
• Performs other duties as requested by his/her supervisor.

What This Job Offers

• Education Level: High school or GED