OluKai Retail Associate - Charleston

OluKai-Kaenon-melin-RoarkCharleston, SC
2d$18 - $19Onsite

About The Position

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry. We have the following opening(s) for this role: Part time (29 hours or less per week)

Requirements

  • The drive to hit and exceed individual and team sales goals.
  • Ability to engage with new customers and build immediate and lasting rapport.
  • A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
  • Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
  • Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
  • Attention to detail, upholds visual standards and store cleanliness.
  • Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
  • Thorough understanding of POS best practices and use for a seamless consumer experience.
  • Brand ambassador for OluKai. Participate in local events and giveback programs.
  • Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
  • Must be available for a minimum of at least three (4-8hrs) shifts a week.
  • Must be available for holidays and weekends as necessary.
  • Must be 17yrs or older. GED or high school diploma preferred and/or in action.
  • Strong interpersonal and communications skills both verbal and written.
  • An independent work ethic, excellent time management skills and organizational abilities.
  • Positive attitude and high integrity.
  • Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
  • Desire to learn and grow within the company.

Responsibilities

  • Welcome customers into the store
  • Deliver a remarkable brand experience
  • Hit and exceed individual and team sales goals.
  • Engage with new customers and build immediate and lasting rapport.
  • Share the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
  • Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
  • Independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
  • Uphold visual standards and store cleanliness.
  • Help with back of house duties including receiving, processing product and re-stock.
  • Thorough understanding of POS best practices and use for a seamless consumer experience.
  • Brand ambassador for OluKai. Participate in local events and giveback programs.

Benefits

  • Development and Growth Opportunities
  • Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
  • Comped yearly product from all Archipelago brands
  • Flexible work schedule
  • Bonus Program eligibility
  • Team building events
  • Medical, Dental, Vision insurance
  • 401k and 401k employer matching
  • Company paid life insurance
  • Paid Time Off accrued annually
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