OluKai Retail Lead- Naples, FL

OluKai-Kaenon-melin-Roark • Naples, FL

82d

About The Position

As the OluKai Retail Lead, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry. This is a new location set to open in January 2026. The Retail Lead will play a key role in helping to launch and establish this new store from the ground up.

Requirements

• 6 months-1 year of retail management or similar service environment experience.
• Must be available for at least three (4-8 hours) shifts a week.
• Strong interpersonal and communication skills both verbal and written.
• Independent work ethic, excellent time management skills, and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
• Desire to learn and grow within the company.

Responsibilities

• Welcome customers into the store and deliver a remarkable brand experience.
• Consistently hit goals and plans set forth by company and/or management.
• Uphold and enforce company policies, procedures, and corporate directives.
• Open and close the store to standard and manage store keys and security measures.
• Act as the Manager on Duty when needed.
• Provide basic coaching to Retail Associates as needed.
• Engage with new customers and build immediate and lasting rapport.
• Share details of unique brand partnerships and product design inspirations.
• Champion OluKai’s product lines and stay current on fashion trends.
• Independently resolve customer issues while maintaining a spirit of Aloha.
• Uphold visual standards and store cleanliness.
• Assist with back of house duties including receiving, processing product and re-stock.
• Utilize POS best practices for a seamless consumer experience.
• Participate in local events and giveback programs as a brand ambassador.

Benefits

• Generous OluKai product discounts.
• Generous discounts from OluKai portfolio brands; Kaenon, Melin, & Roark.
• Growth opportunities within the Archipelago family of brands.
• Company bonus program.
• 5 year and 10 year Anniversary gifts and travel to Hawaii and other desirable destinations.
• Medical, Dental, Vision insurance in accordance with plan guidelines.
• Company paid life insurance (full time employment benefit).
• 401k with employer match in accordance with plan guidelines.
• 12 Days of PTO plus one additional day of PTO every year on your anniversary and 2 Floating Holidays per year (full time employment benefit).
• Work with talented and great people who share a love of the ocean lifestyle.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees