ʻOhana Engagement Specialist I

Liliuokalani Trust•Kaneohe, HI

About The Position

The ʻOhana Engagement Specialist I provides administrative operations and program support for Early Childhood (EC) initiatives which supports families with young Native Hawaiian children aged 0-5. The ʻOhana Engagement Specialist I supports daily operations and program activities to ensure the efficient and smooth delivery of EC services. The ʻOhana Engagement Specialist I will also work with the program team to develop, implement and evaluate innovative and impactful programming for our families. This position provides island-wide support, including the delivery of programs and services across multiple sites.

Requirements

High School Diploma required. Associates degree preferred.
2 years of administrative experience preferred.
1 year of working in the early childhood field with parents and young children preferred.
Preferred candidates will be highly organized, adaptable, and willing to take on a variety of tasks as needed. A positive attitude and a commitment to providing support in any capacity to ensure the success of EC initiatives and programs are essential.
Ability to work evenings, weekends and occasional holidays as needed. Ability to travel as needed.
Valid driver license, clean traffic abstract, and access to a privately owned automobile with valid no-fault insurance.
TB clearance.

Nice To Haves

First Aid and CPR/AED Certification preferred.

Responsibilities

Administrative Support:
Responsible for customer service, assisting with incoming calls, messages, and creating a welcoming environment for guests and teammates. Assess the condition of facilities and supports ensuring cleanliness and safety of facilities, with particular attention to child centered spaces.
Oversees incoming/outgoing mail.
Manage key inventory: tracking usage, securing keys in lock box, etc.
Provides direct support to teammates on the following:
DayForce (timesheets for non-exempt staff, FTO/PTO, etc.)
Travel arrangements for programs
Provide technical support to staff (laptops, xerox, LT software programs, Zoom accounts, etc.)
Filing (hardcopy/digital) (ie. Hoʻokele)
CRM administration for Program contacts/resources
ELTON, IT Tech Library system administration.
Maintains and updates staff emergency contacts
Processes purchase orders and invoices for programs and operations through LT systems (NetSuite, Concur, Ramp, etc.).
Ensures the cleanliness and safety of program spaces, including outdoor spaes, closets, and storage units.
Oversees all aspects of agency vehicles, including refueling, parking, keys, safety checks, insurance, registration, cleaning, and tracking mileage for annual reports.
Assist with meeting and overall documentation, including detailed note-taking, capturing key program content, and identifying opportunities for process improvements to enhance program efficiency and effectiveness.
Program Support:
Ensures the cleanliness and safety of program spaces (on/off site)
Provides logistical support for program activities/events (set-up, clean-up, transportation, meals/snacks, supplies, material packets, sign-in, etc.).
Supports Hoʻokele administration: data inputting, uploading forms, etc..
Provides program assistance as needed: Transportation (assist as van drivers), program activities and implementation, chaperone on huaka’i or during activity/event, providing access to IT equipment for kamali’i, etc.
May support with other EC programs (e.g. Kīhene Lehua) as needed.
Other duties:
Supports with referrals to/from LT’s Mālama Line.
Contributes to the Trustʻs success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.
Participates in continuing education and training opportunities for professional development.
Performs other duties as assigned.