About The Position

As we expand our personalization and messaging capabilities, we are looking for a foundational member of our growing team. The Offsite Recommendations Strategist owns the activation, performance, and revenue growth of our AI-powered email recommendations offering. This is a revenue-generating, client-facing role with incentive-based compensation. You will serve as a strategic partner to retail and e-commerce clients, helping them design, launch, and scale high-performing recommendation-driven email programs across promotional, triggered, and lifecycle messaging. From first deployment through long-term expansion, you will guide customers in using intelligent recommendations to drive measurable gains in engagement, conversion, and lifetime value.

Requirements

  • 1-3 years of hands-on email or lifecycle marketing experience, ideally in e-commerce or retail.
  • 3-5+ years of client-facing experience in sales, account management, customer success, or account strategy
  • Strong understanding of: ESPs and email ecosystems Segmentation, personalization, and lifecycle strategy Campaign vs. triggered messaging Testing and performance measurement
  • Experience working with AI-driven personalization or recommendation systems.
  • Proven ability to translate data into insights and business impact.
  • Client-facing experience with a consultative, growth-oriented mindset.
  • Track record of driving or influencing revenue growth from existing customers.
  • Excellent communication skills and comfort working with both operators and executives.

Responsibilities

  • Own onboarding and activation for offsite recommendations, partnering with Sales, Account Management, Customer Success, Solutions, and Marketing teams.
  • Guide clients through ESP integrations, feed setup, and recommendation placement in email templates.
  • Advise on high-impact email use cases including: Promotional campaigns Browse & cart abandonment Post-purchase and replenishment Lifecycle and retention programs
  • Serve as the subject-matter expert on email personalization and recommendations.
  • Analyze performance and provide data-driven recommendations to improve CTR, conversion, AOV, revenue per send, and LTV.
  • Own revenue growth across a portfolio of customers through upsell, expansion, and new use cases.
  • Act as the voice of the customer, influencing product roadmap and go-to-market strategy.

Benefits

  • 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
  • 💰 A competitive compensation package including stock options
  • 🌎 Fully remote team - choose where you live
  • 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
  • 💻 Apple laptops provided for new employees
  • 🧑‍🎓 Training and development budget for every employee, refreshed each year
  • 👪 Parental leave for qualified employees
  • 🧠 Work with smart people who will help you grow and make a meaningful impact

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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