Offsite Biometrics (Fingerprint) Technician - Full Time

Amentum•San Marcos, CA

1d•$21•Hybrid

About The Position

As the Offsite Biometric Technician, you will be responsible for supporting a nationwide government program. The Offsite Biometric Technician partners with a government representative as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. The primary responsibility is completing biometric registration for applicants seeking legal immigration to the United States by traveling to applicant’s location and completing mobile biometrics. When not travelling, you will work onsite at the Application Support Center. Amentum provides all required job training for qualified candidates. The Offsite Biometric Technician, under direct supervision of the ASC Site Supervisor and/or Regional Manager, travels as directed to various nationwide locations determined by USCIS.

Requirements

Must be able to obtain and maintain a government issued suitability clearance.
US Citizenship is required for government approval.
Must have a valid driver’s license
Local travel 50%-100% of the time to fulfill contract requirements.
Ability to work in varied environments, which may include urban, suburban, and rural settings, as well as facilities with differing levels of accessibility.
Flexibility to adapt to changing schedules, travel routes, and customer needs, sometimes with short notice.
Willingness to work in diverse weather conditions and environments that may present physical, emotional, or situational challenges.
High School Diploma or equivalent.
Ability to stand and walk for up to 75% of assigned work hours.
Ability to work in a high paced environment with the public.
Demonstrated customer service skills.
Ability to type and use basic computer skills.
Ability to act as the primary independent point of contact with the customer.
Maintain professional conduct and confidentiality while representing the organization in the community.
Ability carry/transport 30 lbs.

Responsibilities

Process applicants for biometrics capture
Assist applicants with ASC processing forms.
Review immigration and biometrics documentation.
Perform biometrics processing to include capturing electronic fingerprints, photographs, and signatures.
Proof and check work for accuracy and completeness and maintain a 98% efficiency rating for all processed forms.
Provide the highest level of customer service to all applicants.
Track processing time for each applicant.
Safeguard all documents.
Perform additional administrative duties as needed.
Perform backup responsibilities of: Receptionist, Biometric Technician and Site Supervisor