OffShift Quality Specialist OffShift Quality Specialist

Nestle Operational Services Worldwide SA•Burlington, WI

About The Position

The Factory Quality Specialist performs a variety of quality control tests/inspections and/or standard microbiological, chemical, physical or sensory testing and assays on products, materials, components, etc. at various stages of the production process to ensure compliance with quality and reliability standards. Manages finished goods positive release, net contents and sensory program. Records statistical data. Analyzes data and writes summaries to validate or show deviations from existing standards. Recommend modifications to existing, or suggest new, standards, methods and procedures. Works closely with the Quality Team to help identify, solve and prevent problems affecting quality.

Requirements

B.S. Degree in Food Science, Microbiology, Chemistry, or other related field OR associates degree with years of experience OR years of experience in lieu of a degree
Preferably 2-3 years’ manufacturing experience in food industry
Knowledge of continuous improvement
Must have good verbal and written communication skills with the ability to influence
Must be able to handle multiple assignments
Must be precise and accurate, well-organized worker
Strong attention to detail
Must be able to perform in a demanding, fast-paced environment
Must have good mathematical (basic statistical skills highly desirable), problem-solving and analytical skills
Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred
Proficiency in SAP systems is preferred

Responsibilities

Supports production in decisions related to quality and food safety
Audits GMPs, procedures and paperwork on the production floor
Conducts coaching and training to employees
Identifies gaps in procedures or processes
Participates in and/or lead continuous improvement activities such as GSTD
Attends SHOs, DORs and WORs
Responsible for changes in procedures and QMS
Review consumer alerts and direct follow-up of alerts
Maintain consumer complaint awareness through distribution of top complaints for production lines
Manages consumer complaint team and follow-up
Manages Foreign Bodies Task Force
Daily Review of HACCP documentation on Shop Floor
Daily Behavior Based Quality and safety observations
Responsible for follow-up activities driven by CPARs from Internal Audit Team and Third-Party Audits- Support traceability exercises
Members of Internal Audit Team
Conducts special projects as assigned
Able to work flexible hours and able to cover off shifts
Quality system ownership and health
SAP responsibilities:
Finished goods and raw material release, Holding raw and finished products and traceability
Responsible for holding product and rework documentation review and disposition along with communication with outside distribution centers
Employees shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalate quality or food safety findings or incidents
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas
Ensures the compliance for FSSC 22000 while driving continuous improvement for Quality metrics/KPI’s in their area of responsibility
Supports Improvement initiatives (e.g. complaints, holds) with Factory, and drives improvement projects in DOR
Assist, advise and train Operations in attaining the Nestlé quality standards (QMS, MI, etc.)
Communicates Quality and Food Safety briefs to assigned line operation teams
Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental
To be part of the culture change towards behavioral safety improvement
Supports key Nestlé Continuous Excellence (NCE) initiatives
Other duties as assigned by manager