Officer Surveillance Part- Time

Rivers Casino • Philadelphia, PA

31d

About The Position

Summary: Operates electronic surveillance equipment and observes patrons and employees participating in gambling activities to detect infractions of house rules and gaming regulations. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language Proactively greet team members and guests, initiating interaction to provide service Always use a positive parting remark to end the conversation

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• Two or more years related experience; or equivalent combination of education and experience.
• Good verbal and writing skills.
• Must be able to work in pressure situations and be self motivated.
• Ability to obtain and maintain all necessary licensing.
• Regularly required to see, talk and hear; use hands to finger, handle, or feel.
• Must be able to work in pressure situations and be self motivated.
• Must possess sound and mature judgment.
• Available to work flexible shifts, weekends and holidays.
• Able to interact with others while maintaining a positive and courteous demeanor.
• Must occasionally lift up to 25 pounds.

Nice To Haves

• Knowledge of electronic surveillance systems software preferred
• Good computer skills preferred.

Responsibilities

• Performs electronic and visual surveillance of slot floor, casino cage, count rooms and other areas designated for surveillance.
• Identifies persons engaged in cheating, theft, embezzlement and other illegal activities or activities inconsistent with established gaming procedures and or regulations.
• Proactively keeps up to date with any known cheats and undesirables to keep them off property.
• Knows the procedures of all other departments involved in the handling of company assets and ensure these procedures are adhered to.
• Completes all reports in a timely fashion with accuracy and professionalism.
• Testifies in court as required
• Notifies shift managers according to established standards of suspicious or illegal activities.
• Cooperates with regulatory personnel and agencies as directed.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED